FAQs

  • Physiotherapy takes place at your home. Areas covered include Bridgend County, Vale of Glamorgan, Cardiff, Rhondda Cynon Taff, Neath Port Talbot and Swansea

  • Any equipment needed will be provided

  • Fees are £65 for a 1 hour assessment, treatment or rehabilitation session. There is an additional fee for any travel over 5 miles from my base in Bridgend.

  • Recovery is an individual process, no two people are the same. Expect at least 6 sessions, with more being required for functional rehabilitation, such as having difficulty getting out of a chair, out of bed, walking or falling.

  • Physiotherapy can help if you're experiencing pain, reduced mobility, balance difficulties, weakness, recovering from illness or injury, or living with a long-term health condition. It can also support healthy ageing by helping you maintain strength, confidence and independence.

  • Your first appointment is an opportunity to discuss your health, concerns and goals. We'll explore how your symptoms are affecting your daily life, carry out an assessment, and develop a personalised plan to help you move towards the outcomes that matter most to you.

  • No. Many people seek Physiotherapy because they are finding movement more difficult, experiencing pain, or noticing changes in their balance, strength or mobility. An assessment can help identify what may be contributing to your difficulties and what can be done to help.

  • I support people living with a wide range of conditions, including arthritis, osteoporosis, Parkinson's disease, stroke, chronic pain, Long Covid, ME/CFS, respiratory conditions, balance problems, vestibular issues, and age-related changes in mobility and strength.

  • Physiotherapy appointments that take place in your own home are helpful if you are having difficulty mobilising far. Allowing assessment and support within your everyday environment. This often helps identify practical solutions that are directly relevant to your daily life.

  • Where appropriate, yes. Exercises and movement strategies are tailored to your needs, abilities and goals. The focus is always on finding approaches that feel achievable and sustainable.

  • Absolutely. Physiotherapy is not about pushing through symptoms. Together we'll find the right starting point for you and develop an approach that feels safe, manageable and supportive of your health and wellbeing.

  • Yes. Supporting healthy ageing, mobility, balance and independence is a key part of my work. Sessions are tailored to your individual needs and can help you remain active, confident and engaged in the activities you enjoy.

  • Yes. Family members or carers are welcome to be present during appointments if you would find this helpful.

  • Yes I have worked with a lot of people with dementia

  • Use the form on the website, drop an email to the address provided or give Karen a call on 07733 102825

Sage is a digital-first health service that supports public health while minimising environmental impact. By primarily working online and offering home visits only on request, we significantly reduce travel and vehicle emissions. The business model promotes sustainable growth by using minimal resources and prioritising digital solutions over paper-based processes.

As a socially responsible provider, we ensure our work contributes positively to public health and wellbeing. We measure the social impact of interventions using clear outcome measures, ensuring accountability and transparency in how our services benefit individuals and communities.

Through this pledge, we commit to growing business in a way that is environmentally conscious, socially responsible, and aligned with positive, measurable health outcomes.

We are committed to making services accessible and inclusive for everyone. To support this, we offer flexible appointment options – digital, telephone, or home visits – to suit individual preferences and reduce barriers to access. Appointments are available at different times of day and for varying lengths, ensuring that people with diverse schedules, needs, or other barriers can receive support.

We provide a range of service packages and free online content to ensure affordability and choice for people in different financial situations.

We actively research how fatiguing illnesses affect people from different backgrounds, identities, and life circumstances. This ongoing learning enhances our ability to understand individual challenges and provide support that is tailored, equitable, and sensitive to each person’s unique needs.

Our aim is to create a fair, welcoming, and adaptable service that meets individuals where they are and promotes equal access to health and wellbeing.