FAQs

  • 1:1 and group coaching are delivered online. Standard sessions last for 1 hour, but 1:1’s can be tailored to include breaks or shorter sessions, depending on your needs. Recordings can be available for you to refer to. Written information is coming soon. Home visits are offered in the South Wales region if you want a face-to-face appointment.

  • If you have: Fatigue, Brain Fog, pain, sleep issues, breathlessness, digestive issues, dizziness, sensory sensitivities, flu-like symptoms, headaches, Post Exertional Malaise, mood disturbance and more, Sage Health & Wellness can help.

  • No, Sage Health & Wellness can work with you whether you have mild, moderate, severe or very severe illness and it doesn’t matter how long you have been unwell.

  • Recovery is an individual process, no two people are the same. With consistent actions it can take 3-6 months to start to notice sustainable results.

  • You dictate the pace and I will work around you. We can keep your 1:1 sessions at a length that suits you. All of our packages are designed in a paced way, and each session includes some deep rest. You will get the recording so don’t worry if you can’t stay for the whole hour, you can watch more when you have the energy to.

  • Yes. Sage Health & Wellness can help someone with Fibromyalgia. Contact karen@sagehealthandwellness.co.uk to arrange a call and we can talk about your needs.

  • All of our packages are designed in a paced way, and includes some deep rest, so you don’t have to look at the screen for the whole time. You will get recordings, so don’t worry if you can’t stay for the whole hour, you can watch or listen to more when you have the energy to.

  • No. Although GET used to be recommended by NICE (National Institute for Clinical Excellence), GET it is harmful to people experiencing Post Exertional Malaise and is no longer recommended by NICE. With Sage, we will explore your movement options together and find what works for your body, when the time is right for you.

  • No. I have no access to medical testing that is required for differential diagnosis.

  • Getting a diagnosis can be difficult and is not essential for you to receive 1:1 or group coaching as the focus is on health and wellness. It is recommended that you see your GP to rule out any other underlying pathologies.

  • No but it is recommended that you have a health assessment with your GP, and we will talk about your health conditions and medications during the first session.

  • Yes, help is available to anyone who wants it. I cannot help a person, adult or child, that does not want it, or is not an active participant in their own recovery. Under 16’s must be accompanied by a parent or guardian.

  • Yes, we will complete a comprehensive assessment together during your first session. This will consider all your health conditions and medications so support can be tailored to suit you.

  • No. I am able to offer support in the English language only.

  • Yes I can provide reports to support PIP assessments. The fee for PIP reports is £100 in addition to assessment time.

  • It is do-able to use a phone, but some of the content will be difficult to see on a small screen. It is recommended to use a larger screen such as a tablet, laptop or monitor if possible.

  • Email karen@sagehealthandwellness.co.uk and we can arrange a free call to talk and find out if it is a good fit for us to work together.

  • I acknowledge that everyone has different needs around money. It is important to me that Sage is financially accessible to everyone, and that my energy and work is valued as well as my own needs around sustainability.

    To this end I offer free content on social media and free information on the website.

    Equinox is the most affordable option, and includes all the information you need to get better.

    There is also the option of payment plans to spread out the payment on all of our packages.

  • Insomnia is characterised by having difficulty getting off to sleep, staying alseep or waking too early, resulting in difficulty getting through the day. It must be present for 3 or more nights per week, for more than 3 months to be considered insomnia. If you’re not sure, check in and we can chat about it. karen@sagehealthandwellness.co.uk

  • Living in the UK, I can accommodate people living in different time zones by offering early morning or evening appointments.

  • Access to course materials is life long

  • You will be asked to complete an outcome measure questionnaire at the beginning and end of your period of support with Sage, to compare your health and wellness status from beginning to end

Sage is a digital-first health service that supports public health while minimising environmental impact. By primarily working online and offering home visits only on request, we significantly reduce travel and vehicle emissions. The business model promotes sustainable growth by using minimal resources and prioritising digital solutions over paper-based processes.

As a socially responsible provider, we ensure our work contributes positively to public health and wellbeing. We measure the social impact of interventions using clear outcome measures, ensuring accountability and transparency in how our services benefit individuals and communities.

Through this pledge, we commit to growing business in a way that is environmentally conscious, socially responsible, and aligned with positive, measurable health outcomes.

We are committed to making services accessible and inclusive for everyone. To support this, we offer flexible appointment options – digital, telephone, or home visits – to suit individual preferences and reduce barriers to access. Appointments are available at different times of day and for varying lengths, ensuring that people with diverse schedules, needs, or other barriers can receive support.

We provide a range of service packages and free online content to ensure affordability and choice for people in different financial situations.

We actively research how fatiguing illnesses affect people from different backgrounds, identities, and life circumstances. This ongoing learning enhances our ability to understand individual challenges and provide support that is tailored, equitable, and sensitive to each person’s unique needs.

Our aim is to create a fair, welcoming, and adaptable service that meets individuals where they are and promotes equal access to health and wellbeing.